Privacy policy

This policy explains how Aeryva ("we") collects and uses your personal information when you use this website, in line with applicable Indian law including the Information Technology Act, 2000 and the Digital Personal Data Protection Act, 2023.

What we collect

Name, email, phone number and delivery address you provide at checkout or when creating an account.
Order details and communication history.
Basic technical data such as IP address and browser type, used for security and fraud prevention.

Payments

Online payments are processed by Razorpay. We never see or store your card, UPI or net-banking credentials.

How we use it

To process, ship and support your orders.
To send order and delivery updates.
To send offers and newsletters — only if you opt in; you can unsubscribe any time.
To keep the website secure and prevent fraud.

Sharing

We share only what is necessary with courier partners (to deliver), our payment processor (to take payment) and our email provider (to send updates). We never sell your personal data.

Cookies & local storage

We use essential cookies to keep you signed in, and your browser's local storage to remember your bag and wishlist. We don't use third-party advertising cookies on this site.

Retention & your rights

We keep order records as required for tax and accounting. You can ask us to access, correct or delete your personal data by writing to originsofcare@aeryva.in.

Contact

Aeryva, Surat, Gujarat, India · originsofcare@aeryva.in