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Free shipping above ₹999 · Cash on Delivery available · Easy 7-day returns
AERYVA

Returns & exchange policy

We want you to love your saree. If something isn't right, you can request a return or exchange within 7 days of delivery.

Eligibility

  • The saree must be unused, unwashed and unaltered, with original tags and packaging.
  • The blouse piece must be uncut and returned with the saree.
  • Sarees with fall, pico or any stitching done cannot be returned.
  • Items marked “final sale” are not eligible for return.

How to request a return

  • Contact us within 7 days of delivery (email originsofcare@aeryva.in) with your order number and photos of the item.
  • We arrange a reverse pickup where available; otherwise we'll share the address for you to ship it back.
  • Once the item reaches us and passes a quality check, we process your exchange or refund.

Refunds

Prepaid orders are refunded to the original payment method within 5–7 business days after the quality check.

Cash on Delivery orders are refunded by UPI or bank transfer to the account details you share with us.

Shipping and COD fees are non-refundable unless the item was damaged, defective or incorrect.

Damaged, defective or wrong item

Report it within 48 hours of delivery with an unboxing video or photos. We'll send a replacement or issue a full refund, including shipping charges.

Colour & craft

Colours can look slightly different on different screens, and small irregularities in hand embroidery and weaving are part of the craft — these are not treated as defects.